Virtual Medical Assistant in Your Pocket

A comprehensive medical assistant chatbot that could provide medical consulting, improve outcomes, and reduce operational costs and personnel expenditures.

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About the Client

MedWhat is a medical technology company with a team of doctors, data scientists, A.I. PhDs, and medical researchers from Stanford University. Based in Silicon Valley, they have been doing medical research for more than 7 years to improve patients’ health, prevent indeterminate diagnosis and medication, decrease human error, and improve medical services. They came up with an idea to develop a medical chatbot that could assist doctors and nurses and provide medical consultations, improve outcomes, and reduce operational costs and personnel expenditures. 

Technologies Used

Goal

The client wanted to build a patient-centered solution to assist healthcare providers and reduce the human factor. It was supposed to be a chatbot able to provide the patient with relevant information based on their health records. The client planned to cooperate with three types of organisations such as health insurance offices, hospitals, and pharmaceutical companies, so the solution had to comply with their businesses as well.

Work Description

The team had experience in building similar solutions, so they had a ready strategy. The engineers decided to build the app on the basis of Artificial Intelligence and Machine Learning due to the specific requests by patients. The answers were provided based on the daily updated knowledge base, patients’ health records, and medical questions history.

Work Stages

  1. Procure business requirements
  2. Create the architecture
  3. Develop back and front ends
  4. Refactor the code
  5. Provide Quality Assurance
  6. Deploy in production

Results

Together with the client, we managed to develop the entire project on time to help them continue the fundraising campaign for their startup.

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